Frequently Asked Questions
Everything you need to know about UGLYPANTS
Everything UGLYPANTS
Ugly Pants are a line of chic, comfortable, and eco-friendly reusable period underwear designed to replace traditional disposable products. Made with love in the UK, they combine style and function to make your period days better. Shop yours now!
The benefits include:
- Eco-Friendliness: Made with upcycled materials, they're kinder to the planet.
- Comfort: Soft and breathable fabrics and a snug fit ensure all-day comfort.
- Style: Unique prints and designs make you look and feel good.
- Convenience: Reusable and easy to care for, they simplify period management.
Check our detailed size chart on the product page. It's designed to help you find the perfect fit based on your measurements, ensuring comfort and protection. All products are true to size.
Absolutely! Sustainability is at the heart of Ugly Pants. Our period underwear reduces waste by using upcycled materials and being reusable, minimising your environmental footprint.
Yes, we offer a range of absorbencies to match your flow needs, from light days to heavier flows, ensuring you have the right protection for every day of your cycle. You can get extra security whilst you sleep with our specially designed Overnight fit. And for those heavy days we have our new super absorbency range.
Absolutely! Our Ugly Pants period underwear come in a range of styles to suit your needs! From our ultra discreet period thong, to our high waisted and night time period pants, we've got you covered! For the every day we've got your classic bikini brief or the hipster brief period pants
Every flow is different, as is every person. So, what works best for you might not work best for someone else. How many pants you need depends on a few variables like:
- How long does your period usually last?
- Do you want to wear the pants day and night?
The answers to these questions should lead you to a good number of pants, but a bit of trial and error, and seeing what works for you might also do the trick. We would recommend 3-5 pairs for daytime and 3-5 pairs for overnight.
Ugly Pants are designed with layers of absorbent materials that wick moisture away, trap it, and prevent leaks. This technology keeps you dry, comfortable, and secure. Just wear, wash, and reuse!
Using Your UGLYPANTS
Ugly Pants can replace other sanitary products completely. As long as you match your absorbency with your flow, no additional protection is necessary. Visit our absorbency page to find your flow!
Our period pants are designed with a four layer leak-proof design to tackle everything your period can throw at it. Find out more here!
Not at all. Ugly Pants are discreet, designed to look and feel like regular underwear, with no visible lines or bulkiness.
You can wear Ugly Pants for up to 12 hours, but this may vary based on your flow. Listen to your body, and change more frequently on heavier days.
When they start to feel wet or you've reached the 12- hour mark, it's time to change. Just like with traditional period products, personal comfort is key.
Besides menstrual care, they're great for postpartum bleeding, light bladder leaks, or any day you want extra protection and confidence.
Buying Your UGLYPANTS
Simply browse and select your desired pants! Choose size, colour, and quantity needed and add your item/items to cart.
Review your cart and proceed to checkout where you will need to enter your shipping and payment information. Review your order details and press place your order!
If you cannot sign up for a back in stock notification on this item please drop us an email with the product in question and the size/colour you are after to help@uglypants.com
We currently accept most forms of debit cards and credit cards and paypal payments.
Standard UK Delivery £1.99- Standard delivery will take 3-10 working days for all UK mainland postcodes.
Standard UK Delivery £6.00- Standard delivery will take 1-2 working days for all UK mainland postcodes.
If you are based within the EU there may be custom charges to pay on purchases over €150. This will be notified to you on checkout.
Be sure to check your inbox for shipping confirmation. We aim to dispatch goods on the same day if the order is placed before 3pm Mon-Friday. Orders placed at the weekend will be shipped on the next working day.
I am afraid its not possible to return purchases from Ugly Pants. If you have a fault or issue with your order please email help@uglypants.com
First-time customers can receive a refund for one product purchased in their first order with Ugly Pants as part of our 60-Day Ugly Guarantee. Visit our guarantee page for more information.
Please drop us an email at help@uglypants.com